How do we do it?
Our approach? You define your goals, we take care of the rest. But most of all, we involve you in every step of the way. Teamwork makes the dream work, right? We help you applying methodologies that are proven to be effective and that can be tailored to your needs. Following these best practices, we always aim for the highest business value.
You can always count on our application knowledge and our guarantee of operation. Our years of experience in numerous business domains ensure continuity, adaptability, resources and an efficient day-to-day operation. This enables you to keep the maintenance budget under control and gives you and your employees more time to focus on what you do best.
- Our methodology, based on the best practices, is customizable to the specific case of the customer
- It is not meant as a rigid and detailed methodology where all steps must absolutely be followed
- This methodology, although some of the concepts originate from ITIL, is also the result of iterative experience in application management conducted by Tobania since 2002 in different contracts in large IT departments where different types of applications (in different functional domains and technologies) have been maintained by Tobania successfully in order to guarantee the business operability.
- Long-term partnerships with the same customers
- Willing to take responsibility (SLA)