Consumer

Coronavirus got your client thinking

Shopping in the retail industry experienced a brief but powerful change. Your customer's online experiences and expectations have been completely redesigned. And we don't have to look very far to know what the reason for this was. The coronavirus pandemic turned the sector upside down and brought technological innovations along with it.

Eager to know more?

Then definitely get in touch with Tobian Kurt. He will be happy to schedule a first (virtual) meeting to discuss all your possibilities.
Let's get started!

Thierry Parquet

Director .Development

+32 475 42 26 45

Contact Thierry

Eager to know more?

Then definitely get in touch with Tobian Kurt. He will be happy to schedule a first (virtual) meeting to discuss all your possibilities.
Let's get started!

Thierry Parquet

Director .Development

+32 475 42 26 45

Contact Thierry

Machine Learning as a response to future questions

COVID-19 has strongly shifted your customer's demand. Forecasting these shifts and taking advantage of them is an essential part of staying ahead of the industry.

To accurately predict that demand, you need data. And Machine Learning (ML)! It is a phenomenon that will improve your demand forecasting, inventory planning, relationship management, logistics, manufacturing and marketing services.

ML-based demand forecasting approaches are much more versatile and flexible than their traditional counterparts. This way you can implement machine learning much faster and follow demand trends better. Renowned companies such as Amazon and Coolblue have already gone before you.

So, as you can see, predicting the demand of your customers will remain extremely relevant in the future. Their behavior and relationship toward new shopping technologies has changed. It's up to you to find out in time how to work with that.

Make it personal with data science

Personalization plays a critical role in the success of your retail business, with data science and machine learning being powerful drivers. Powered by these technologies, your ability to automatically tailor suggestions is essential.

Your consumer's wishes are the key to success when it comes to data science. By using their purchase details, you can distinguish different buyer personas. Then, machine learning drives their shopping experience.

Of course, when collecting data as a retail company, you must be aware of your customer's privacy. Being careful works in your favor. Your customer trusts you and that is an incentive to come back.

Chatbots can be a huge blessing for "e-commerce" websites. They offer your visitors a personalized experience, communicate, make offers and track orders.
Ready to start saving?

E-commerce: the new normal

E-commerce took off during the COVID-19 pandemic as we noticed a significant increase in the number of parcels sent. Anxiety around on-site shopping grew, as did the restrictions. In short, consumption behaviour has changed and prompted business owners to optimise their e-commerce platforms and boost online sales processes.

So, are you already using up-to-date technologies, platforms and content management systems? With the latest trends in our backpack, we ensure that your website meets all applicable requirements and build digital solutions that can grow with you for many years to come.

The future of retail: new opportunities

COVID-19 was an unbelievable challenge for you, but technology kept you moving forward. Tools such as machine learning, data science, computer vision and augmented reality have shown that although 2020 was turbulent, it was also an opportunity for improvement.

Are you ready to take a leap of faith? Then MobiDev and our retail software development services are the perfect fit for you.