Administrative Support

 

Make the shift to an efficient administration and boost your organizational productivity on a day-to-day basis.

Count on our certified high potentials to help your end-clients with their questions and problems via our multichannel approach (chat, e-mail, video call, phone, social-media ...).

From temporary upstaffing of your customer care team to insourcing or outsourcing your helpdesk, we provide custom fit services for your department.

Eager to know more?

Then definitely get in touch with Tobian Maxime. He will be happy to schedule a first (virtual) meeting to discuss all your possibilities.
Let's get started!

Maxime Guilliams

Customer Success Manager .Support

+32 477 73 91 17

Eager to know more?

Then definitely get in touch with Tobian Maxime. He will be happy to schedule a first (virtual) meeting to discuss all your possibilities.
Let's get started!

Maxime Guilliams

Customer Success Manager .Support

+32 477 73 91 17
Excellent administrative management

Our trilingual file managers support all your administrative processes such as new contracts and bulk documents. Not to mention the fact that some of our Tobians are specialised in fraud monitoring and KYC as well.

Customer experience is king

The quality of your delivered services means everything to your end customers. That’s why we recommend to pay loads of attention to customer satisfaction surveys. They provide relevant feedback on your services rendered, result in actions to improve your existing solutions and sustain the quality of our services along the duration of your contract. Did you know we can design such a survey or facilitate one by mailing a customer satisfaction template at each ticket closing?

Innovation is key

As they always put digital first, innovation is the first thing on our Tobians’ minds when they take a closer look at your current internal processes, working methods and tools. Can you blame them? They’re just so delighted when they can add chatbots and innovative solutions to your working environment!

What can we offer?
  • Contract Management
  • Case Management
  • Product Management
  • Fraud-Detection
  • Know-Your-Customer

Happy clients for this solution

Let's set a date!

Maxime Guilliams

Maxime Guilliams

Customer Success Manager .Support

+32 477 73 91 17