Increase your customer satisfaction
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Optimize service interaction
Optimize the service interaction with your customer and increase the degree of satisfaction at a lower operational cost than traditional types of services.
Our Support Services offer a well-trained and motivated team of high potentials with bachelor or master degrees that support your customers in your Customer Service Department. This offering is based on the concept of an Intelligent Service Desk. We call it "SMART" because of its organization. "Customer Centric Thinking" is in our DNA which makes us achieve higher customer satisfaction scores than our competitors.
Recently we have broadened our offer with business testing, more specifically 'user acceptance testing' (UAT). It is the final stage of the software testing process where our consultants put themselves in the shoes of the end user. They test the technology based on realistic everyday scenarios before the application goes live.