Maurah Van Impe

Maurah Van Impe

3 min

|

59 times

Published on 20-03-2020

Keep your (online) business running | A usable e-commerce site is crucial

Everyone is working hard to contain the spread of COVID-19, but the impact of the virus on our economy is undeniable. That’s why it is important to focus on the future of your business during this uncertain period. A well-thought-out flow and usable e-commerce site will be crucial to keep your (online) business running. We developed two hands-on solutions to optimise your e-commerce site as fast as possible.
1. UX / CRO audit of your e-commerce by our experts
 
  • You need feedback from customers to keep your conversion rates up.
  • You have a limited budget.
  • Your expected revenue is currently dropping. 
 
What can we do for you in 1 to 2 days?
  • Audit of your most important purchase flows.
  • Audit that is based on well-known UX and CRO guidelines.
  • Providing an overview of your points of improvements.
  • Concrete and applicable recommendations to deal with your current issues.
 
What can you expect from us after the UX/CRO audit? 
  • Report with issues and clear recommendations to solve them.
  • Recommendations that help increase your conversion rates and revenue.
  • Online meeting with our experts to go over the report and answer possible questions. 
     
Price UX/CRO audit: 800 € excl. VAT

Interested? We're just one click away!


2. Usability test of your e-commerce site with real members of your target audience
 
  • You want to know and see how your users truly experience your e-commerce site.
  • You want to make changes based on insights from your real users.
     
What can we do for you in 2 to 3 days?
  • Our expert moderator will observe 5 respondents from your target group.
  • Usability tests are performed remotely to avoid contamination.
  • Respondents go through the most important flows of your e-commerce site.
  • The expert records (audio + video) the respondents’ screens to document their behaviour. 
  • Gain insights on how respondents behave on your site, which problems they encounter, how long it takes to find articles, how satisfied they are, etc. 
 
What can you expect from us after the usability tests?
  • Audio/video recording of the usability tests of all respondents.
  • Report with screenshots of the issues + recommendations to solve these.
  • Online meeting with our experts to go over the report and answer possible questions. 
 
Price usability tests: 1.400 € excl. VAT and respondents
 
Interested? We're just one click away!
 

With the prosperity of many businesses at stake, we believe that these two solutions will help your business running. Moreover, you will give your customers a better and more satisfying online shopping experience, which is more essential now than ever.
 
Take care!
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